Prepare your stay with complete peace of mind
We have gathered here the answers to the most frequently asked questions to help you organise your stay at Le Clos de l’Armançon with ease.
If needed, we remain available to assist you directly ✆✉
🏡 Your stay
What time are check-in and check-out?
♣ Arrivals are generally from 3 pm, and departures before 11 am.
Whenever possible, we remain flexible to adapt to your plans.
What is included in the stay?
♣ Household linen is provided (sheets, towels and tea towels) and prepared for your arrival.
The houses are fully equipped so you can settle in comfortably without worrying about the essentials.
A basic kit is also available (oil, vinegar, salt, coffee, etc.).
Are additional services or options available?
♣ Yes.
Some options can be offered depending on your needs and the period of your stay (baby equipment, barbecue, plancha, etc.).
Additional services can also be arranged to make your arrival easier (grocery delivery, breakfast pastries, etc.).
Please feel free to contact us to organise your stay with complete peace of mind.
Is end-of-stay cleaning included?
♣ A contribution to cleaning and household linen is requested.
The amount varies depending on the house.
This allows us to ensure a consistent level of comfort and quality for every stay.
What is the minimum stay?
♣ It is possible to book for one night during low and mid season.
In high season, a minimum stay of 2 nights is required.
Is the tourist tax included?
♣ The tourist tax is not included in the stay.
It is set by the local municipality at €1.60 per adult, per night.
It is fully collected on behalf of the municipality.
Is a security deposit required?
♣ No security deposit is required.
We trust our guests to take care of our 4-star property. In case of minor damage (broken glass, chipped dish, etc.), we simply ask that you inform us so we can replace it and maintain the quality of the property.
Your holiday insurance covers more significant damages if needed.
👨👩👧👦 Families & groups
Are the houses suitable for families?
♣ Yes, the property is particularly well suited for family stays.
The outdoor areas, park and play area allow children to fully enjoy the surroundings under their parents’ supervision.
Access to the river is secured by a pool-style barrier, and the property is fully enclosed.
How many guests can stay at Le Clos de l’Armançon?
♣ La Maison d’Amis can accommodate up to 6 guests, and La Maison Biscotte up to 4 guests.
Both houses can be rented together (Les Maisons Voisines) to accommodate up to 10 guests in total.
Can several families stay together?
♣ Yes, this is a configuration we regularly welcome for family gatherings or stays with friends.
The Maisons Voisines option allows you to share your stay while keeping separate spaces for each group, combining conviviality and privacy.
Are the spaces shared or private?
♣ Each house has its own private indoor spaces.
When both houses are rented together, the outdoor areas also become entirely private for your stay.
🌿Reservation & conditions
How does the booking process work?
♣ Bookings are made directly on our website, simply and securely.
This allows you to benefit from the best conditions for your stay, with a personalised exchange if needed before confirmation.
Is a deposit required?
♣ Yes, a deposit of 40% of the total stay is required to confirm your booking.
The remaining balance is due 30 days before arrival.
Can a booking be modified?
♣ Depending on availability, we always do our best to accommodate your request.
We invite you to contact us as soon as possible so we can review the most suitable solution together.
Can a booking be cancelled?
♣ Yes.
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- More than 30 days before arrival: full refund of the amount paid.
- Between 30 and 5 days before arrival: a 25% cancellation fee applies.
- Less than 5 days before arrival: the total amount of the stay remains due.
📍 Practical information
Where is Le Clos de l’Armançon located?
♣ Le Clos de l’Armançon is located in Tonnerre, in Burgundy, in a peaceful riverside setting.
You are close to the Chablis vineyards and many sites to discover in the region.
Are there shops nearby?
♣ Yes, you will find all essential shops in Tonnerre (bakery, supermarket, restaurants, pharmacy, etc.), easily accessible from the property.
The town also offers healthcare services, including a hospital, providing a reassuring environment for your stay.
What activities are available nearby?
♣ The region offers many possibilities: vineyards, walks, heritage sites and local markets.
You can explore our dedicated page for an overview, as well as our articles to discover the region through our inspirations, experiences and favourite places.
